Contact us to generate your free Churn Analysis Report →
Learn about Staircase AI and why we exist.
Join the Staircase AI team.
We take security seriously. Learn more.
All the news and coverage about Staircase AI.
©2023 Staircase AI. All Rights Reserved.
We’re looking for a talented Account & Success Manager to join our growing team, and play a significant role in hitting our ambitious goals.
Staircase AI is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise, improve their NRR and reduce churn. Staircase AI reveals deep human signals and uncovers customers’ health, sentiment, journey events, risks, and opportunities.
Our focus is on relationship analytics & intelligence to complement product analytics solutions. We use data processing and advanced AI to analyze digital “relationship streams” client-vendor engagements (Such as email, chat, video, phone with minimal dependency on CRM) delivering unprecedented real-time & accurate visibility into complex customer-vendor human relationships. We identify and provide analytics and insights that are key to driving retention and growth (relationships analysis, anomalies, early-warning, and opportunities for revenue expansion) while eliminating manual data logging. Our mission is to help CS teams monitor, scale & develop better human relationships to drive growth and retention.