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Uncover Churn Risks & Growth Opportunities, Automagically.

Discover customers’ real-time sentiment, stakeholder changes, relationship risks, and growth opportunities, without listening to long calls, and without recording every single interaction. Yes, Automagically.

Staircase AI - discover your blind spots
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Trusted by Global CS teams who use Staircase AI to gain human insights from customer interactions

Leverage AI to analyze millions of customer communications - and act.

A customer-centric mindset starts with truly listening. Leverage Staircase AI to turn your data into actionable human insights impossible to track with the naked eye.

Book a demo now
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Ido david medan, Syte - headshot

Ido Medan David

Customer Success Director

I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.

Syte - Staircase AI customer
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Put your customer experience on a
live journey map

Staircase AI analyzes real-time data and plots your customer experience on a live journey map. Our platform empowers CS teams with their customers’ real-life story and insights the human eye can easily miss.

Analyze emails, calls, tickets, and product usage in real time

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Staircase AI integrates with all your communication channels - emails, Slack, tickets, calls, product usage and more, uncovers insights about what your customers are saying and how they are feeling, so you can tune in and take action.

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Be proactive - Staircase AI

Be
proactive

Be attentive to what customers are saying and feeling, and answer their real questions by reading in between the lines.

Deep human connections - Staircase AI

Deep Human
Connections

We bring human intuition into interactions, helping detect what customers are really feeling.

Relationship visibility - Staircase AI

Relationship
visibility

Almost impossible to track, but with Staircase.ai - you can. Get visibility to identify risk and opportunities.

We Take Security
Seriously.

We deeply care about your privacy and security, making sure you feel confident and safe when using Staircase AI. Visit our security to learn about our policies, certifications and more.

Visit Our Security Center

Here’s what our customers say

Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.

Rich Fatigate - Launch Potato

Rich Fatigate

SVP Sales & partnerships

I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.

Ido david medan, Syte - headshot

Ido David Medan

Director of Customer Success

We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.

Ran Goldshtein - Dealhub

Ran Goldstein

Chief Customer Officer

Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.

Eran Burns Stoke

Eran Burns

Head of Customer Success

Get your Goggles on
and try Staircase AI today.

Integrate in 5 minutes, and discover the power of relationship intelligence

Book a demo to see it in action!
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Fish
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