Let’s dive in
the NRR blind spots to be
Customer went underwater
Negative engagement trend
Customers with Negative Sentiment or Issues
Bi-directional visibility into customers and teams
Staircase AI provides complete visibility into your communications with customers. Our platform connects between your team’s KPIs and your customers sentiment, stakeholder changes, risks, and opportunities.
Track and act on Sentiment trends Overtime
We use our own AI tecnology to analyze 100% of your customers feedback, and reveal how customers feel about your product or services, with over 90% accuracy! With Staircase AI you truly get the visibility you need to customers heart, tracking sentiment in real time.
Engage & track stakeholder KPIs without all the fuzz
Are you struggling to manage your stakeholder engagement KPIs?
With Staircase AI you can define your stakeholder engagement goals, and continuously track and enforce them.
Generate stakeholder Alerts on critical changes in your key accounts
Mapping stakeholders is hard, and tracking their changes and shifts is even harder.
Staircase AI uncovers stakeholders changes and alerts you automatically when someone leaves, transitions, or goes underwater, so you keep up with your customers.
Identify & track main chatter topics discussed by your customers
Staircase AI identifies hot topics your customers are talking about, and combines it with Sentiment Analysis to discover what customers are really happy or unhappy with.
Cross your Live journey map with your own journey plans
Companies build journey maps on a canvas, but are your plans meeting reality?
Staircase AI automatically plots key events on your customer experience on a live journey map, so you can easily see each customer’s full story.
What does it take to get
started with Staircase AI?
Capture data1 minute
Connect Staircase AI with your email, slack or any other channel you wish to analyze
The analysis happens in real time, but will only take just a few minutes!
Act proactivelyIn real time
Act on your Staircase AI dashboard, straight into your inbox, or your CRM.
CRM and task management
Get your Goggles on
and Try Staircase.ai today.
Integrate in 5 minutes, and discover the power of relationship intelligenceTake a test drive!