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Who is likely to expand? Which customers are happy? Stop wasting time and use AI to uncover sentiment, engagement and health. No need for customer surveys and tedious team reporting.
While NPS response rates stand on 5%-10% Staircase AI unlocks 100% customer feedback.
Staircase AI combines human and product signals using time-series analysis and generates health scores that help you assess and prioritize your activities, truly being data-driven.
Improve productivity by over 50% with Staircase AI’s generative AI-Responder. Combine AI-powered customer analytics insights with cutting edge Generative AI to produce emails, responses, and more content, always in the right context.
*compared to rule-based health scoring systems
Get Staircase AI’s powerful data in any platform, to easily Leverage AI to improve efficiency, prioritize and trigger the right actions, at the right time.
Product analytics and BI are great, but you’re missing the relationships component in your KPIs.
Once you have the full analytics picture, use it to trigger the right playbooks, prioritize tasks, and improve your customer experience.
CRM and task management
CRM and automation
Use our AI-powered network analysis technology to navigate your sales teams to the best relationships.
Generate various efficiency reports to easily know whether you're putting your resources on the right efforts.
Staircase AI doesn't just score your accounts' health, but stakeholders' health too. Use this to generate advocates list in a click.
Emails, tickets, calls, chats, and more - Staircase AI unlocks unprecedented access to your VoC.
Define, track and enforce your stakeholder engagement goals. Staircase AI maps your stakeholders, identifies new ones, and alerts on the constant changes.
Get alerts and notifications on Slack or email to always be on top of your most strategic accounts.
Did you ever want to know how customers feel about specific topics or features? With Staircase AI you can.