Predict churn in advance and discover why it really happened.

Churn hurts. Leverage AI to predict your customers churn signals before its too late.

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Trusted by Global CS teams who use Staircase AI to act proactively and prevent churn

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Predict churn, one step before it happens

Staircase AI detects customer risks that are hard to spot with the naked eye by analyzing live sentiment, stakeholder changes, and crucial events in your customer journey.

Remove the ambiguity around why customers churn

With Staircase AI, you can clearly see why customers churn by using live customer journey mapping to investigate churn reasons.

Do customers really
leave “out of the blue”?

Customers send signals all the time, but we’re either too busy or optimistic to detect them. Leverage an AI-based approach to sentiment scoring to measure customer sentiment objectively.

Save 20% of
Your Churn.

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Feedback on
100% of Your

Onboard in Less
Than One Week.
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Eran Burns

Head of Customer Success,
Stoke by Fiverr

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The fastest in
escalating risks

and opportunities

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Based on G2 Ratings

Here’s what our customers say

Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.

Rich Fatigate - Launch Potato

Rich Fatigate

SVP Sales & partnerships

I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.

Ido david medan, Syte - headshot

Ido David Medan

Director of Customer Success

We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.

Ran Goldshtein - Dealhub

Ran Goldstein

Chief Customer Officer

Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.

Eran Burns Stoke

Eran Burns

Head of Customer Success