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Churn hurts. Leverage AI to predict your customers churn signals before its too late.
Trusted by Global CS teams who use Staircase AI to act proactively and prevent churn
Staircase AI detects customer risks that are hard to spot with the naked eye by analyzing live sentiment, stakeholder changes, and crucial events in your customer journey.
With Staircase AI, you can clearly see why customers churn by using live customer journey mapping to investigate churn reasons.
Customers send signals all the time, but we’re either
too busy or optimistic to detect them.
Leverage an AI-based approach to sentiment scoring to measure customer sentiment objectively.
Head of Customer Success,
Stoke by Fiverr
The fastest in
Based on G2 Ratings
Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.
I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.
Ido David Medan
We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.
Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.