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Churn hurts. Leverage AI to predict your customers churn signals before its too late, or if it is leverage our churn analysis to quickly spot the causes.
Trusted by Global CS teams who use Staircase AI to act proactively and prevent churn
In a perfect world, you should be able to know why customers churn and prevent the next fall based on all historical data. That’s exactly what Staircase AI does. Our AI churn prediction scores™ detects customer risks based on your accounts’ historical data.
With Staircase AI, you can clearly see why customers churn by using live customer journey mapping to investigate churn reasons, track engagement and sentiment trends, and more.
Customers send signals all the time, but we’re either
too busy or optimistic to detect them. Use Slack alerts to turn Staircase AI insights and data into real time alerts for you, your team, and executive management.
SVP Sales & Partnerships,
Staircase AI saves
25% of our
CSMs working time.
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