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Predict churn in advance and discover why it really happened.

Churn hurts. Leverage AI to predict your customers churn signals before its too late.

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Trusted by Global CS teams who use Staircase AI to act proactively and prevent churn

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Predict churn, one step before it happens

Staircase AI detects customer risks that are hard to spot with the naked eye by analyzing live sentiment, stakeholder changes, and crucial events in your customer journey.

Remove the ambiguity around why customers churn

With Staircase AI, you can clearly see why customers churn by using live customer journey mapping to investigate churn reasons.

Do customers really
leave “out of the blue”?

Customers send signals all the time, but we’re either too busy or optimistic to detect them. Leverage an AI-based approach to sentiment scoring to measure customer sentiment objectively.

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Save 20% of
Your Churn.

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Feedback on
100% of Your
Customers.

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Than One Week.
That’s It.

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Eran Burns

Head of Customer Success,
Fiverr Enterprise

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The fastest in
escalating risks
and opportunities

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Based on 31 G2 Ratings

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