Boost efficiency with out-of-the-box team data metrics

With a growing number of accounts and countless interactions, old methods for measuring your team's performance fall short. The problem is clear: accessing the data is impossible. Staircase AI connects directly to the source, removing data barriers to insights.

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Trusted by Global CS teams who use Staircase AI to grow and retain their customers

Out-of-the-box analysis on your teams’ performance

Staircase AI accesses all your communication sources, and brings unprecedented accuracy to your teams’ performance analysis - efficiency scores, time spent on accounts, true costs per account, response times and more.

Auto-summarize calls, meetings, and accounts

How much time could you save, and how much focus-time would you earn without needing to summarize every meeting? Staircase AI not only summarizes calls, but provides lowlights and highlights, issues and action items from the call.

Health, sentiment, churns scores - all without a single manual action

Leverage an AI-based approach to measure customer sentiment objectively, track real-time risks, stakeholder changes, and crucial events in your customer journey.