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Which
customers
are likely to
expand now?

Discover happy or engaged customers, and learn about the relationships that can lead to your next expansion deal. All that, without asking for any kind of feedback.

Book a demo

Trusted by Global CS teams who use Staircase AI to gain human insights from customer communications.

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Identify growth
opportunities
without
asking for any feedback

Are you used to asking which accounts are likely to expand in weekly meetings? Stop questioning your team and leverage AI to uncover which customers are happy and engaged now. Staircase AI analyzes all customer-vendor communications so you don't need ask feedback from customers or CS teams.

Uncover connections and spot the right person
to talk to via relationship heatmaps

Staircase AI’s relationship heatmap technology uncovers the strength of your relationships with customers and helps you track the stakeholders that will increase your chances for growth.

Let communication flow
seamlessly between all
teams

Staircase AI helps imrpove cross-deparment collaboration - see customers’ real-time journey including signals such as stakeholder changes, lifecycle stages, sentiment and more to help make the right expansion outreach decisions.

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Stop running meetings
on questions AI can answer.

Before

  • Listening to long calls
  • Questioning CS teams
  • Guessing customers feelings
  • Discovering inaccurate health scores
  • Trying to track the right prospects within customer accounts

After

Save Yourself
From Wasted
Weekly Syncs.

Get AI-Powered
Feedback on
100% of Your
Customers
.

Generate Real-
Time Alerts

on Growth
Opportunities.

Integrate quickly with your sales stack

We integrate with the most popular tools you already use, to fit AI seamlessly into your workflow.

Gmail

Communication Channels

Monday

CRM and task management

Intercom

Product analytics

Slack

Communication Channels

Zoom

Video calls

Hubspot

CRM and automation

Salesforce

CRM and task management

Outlook

Communication Channels

Mixpanel

Product analytics

Zendesk

Support platform

S3

Product analytics

Google Cloud

Product analytics

MS teams

Communication Channels

Zoom

Video calls

Salesforce

CRM and task management

Google Cloud

Product analytics

MS teams

Communication Channels

Get the Success Story

Eran Burns

Head of Customer Success,
Stoke by Fiverr

Get Case Study

The only platform
that reveals the
potential question in

accounts.

Get Case Study
4.9

Based on G2 Ratings

Here’s what our customers say

Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.

Rich Fatigate - Launch Potato

Rich Fatigate

SVP Sales & partnerships

I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.

Ido david medan, Syte - headshot

Ido David Medan

Director of Customer Success

We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.

Ran Goldshtein - Dealhub

Ran Goldstein

Chief Customer Officer

Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.

Eran Burns Stoke

Eran Burns

Head of Customer Success