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Discover happy or engaged customers, and learn about the relationships that can lead to your next expansion deal. All that, without asking for any kind of feedback.
Trusted by Global CS teams who use Staircase AI to gain human insights from customer communications.
Are you used to asking which accounts are likely to expand in weekly meetings? Stop questioning your team and leverage AI to uncover which customers are happy and engaged now. Staircase AI analyzes all customer-vendor communications so you don't need to ask for feedback from customers or CS teams.
Staircase AI’s relationship heatmap technology uncovers the strength of your relationships with customers and helps you track the stakeholders that will increase your chances for growth.
Staircase AI helps imrpove cross-deparment collaboration - see customers’ real-time journey, including signals such as stakeholder changes, lifecycle stages, sentiment and more to help make the right expansion outreach decisions.
We integrate with the most popular tools you already use, to fit AI seamlessly into your workflow.
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