Book a call with one of our experts →
Learn about Staircase AI and why we exist.
Join the Staircase AI team.
We take security seriously. Learn more.
All the news and coverage about Staircase AI.
©2023 Staircase AI. All Rights Reserved.
Discover happy or engaged customers, and learn about the relationships that can lead to your next expansion deal. All that, without asking for any kind of feedback.
Trusted by Global CS teams who use Staircase AI to gain human insights from customer communications.
Are you used to asking which accounts are likely to expand in weekly meetings? Stop questioning your team and leverage AI to uncover which customers are happy and engaged now. Staircase AI analyzes all customer-vendor communications so you don't need ask feedback from customers or CS teams.
Staircase AI’s relationship heatmap technology uncovers the strength of your relationships with customers and helps you track the stakeholders that will increase your chances for growth.
Staircase AI helps imrpove cross-deparment collaboration - see customers’ real-time journey including signals such as stakeholder changes, lifecycle stages, sentiment and more to help make the right expansion outreach decisions.
We integrate with the most popular tools you already use, to fit AI seamlessly into your workflow.
CRM and task management
CRM and automation
Head of Customer Success,
Stoke by Fiverr
The only platform
that reveals the
potential question in
Based on G2 Ratings
Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.
I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.
Ido David Medan
We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.
Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.