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Discover happy or engaged customers and reveal your strongest relationships towards the next expansion deal. All that, without asking for any kind of feedback.
Trusted by Global CS teams who use Staircase AI to grow and retain their customers
Which accounts are likely to expand now? Which customers are currently happy? Stop questioning your team and leverage AI to uncover live sentiment, engagement, and health, entirely automatically.
Staircase AI analyzes all your customer-vendor communications so you don't need to ask for feedback from customers or CS teams.
Once you've found potential accounts for growth, Staircase AI helps you target the right stakeholder. Our network analysis technology uncovers the strength of your relationships with customers and helps you track the stakeholders that will increase your chances.
Staircase AI helps improve cross-deparment collaboration - see customers’ real-time journey including signals such as stakeholder changes, lifecycle stages, sentiment, and more to help make the right expansion outreach decisions.
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in customer accounts.
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