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Discover expansion
opportunities,
without asking for
any feedback.

Discover happy or engaged customers and reveal your strongest relationships towards the next expansion deal. All that, without asking for any kind of feedback.

Book a demo

Trusted by Global CS teams who use Staircase AI to grow and retain their customers

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AI-powered relationship
scores
to reveal your
next opportunity automagically

Which accounts are likely to expand now? Which customers are currently happy? Stop questioning your team and leverage AI to uncover live sentiment, engagement, and health, entirely automatically. Staircase AI analyzes all your customer-vendor communications so you don't need ask feedback from customers or CS teams.

Spot the right person
to talk to via AI-powered
network analysis

Once you found potential accounts for growth, Staircase AI helps you target the right stakeholder. Our network analysis technology uncovers the strength of your relationships with customers and helps you track the stakeholders that will increase your chances.

Let communication flow
seamlessly between all
teams

Staircase AI helps improve cross-deparment collaboration - see customers’ real-time journey including signals such as stakeholder changes, lifecycle stages, sentiment, and more to help make the right expansion outreach decisions.

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Stop running meetings
on questions AI can answer.

Before

  • Listening to long calls
  • Questioning CS teams
  • Guessing customers feelings
  • Discovering inaccurate health scores
  • Trying to track the right prospects within customer accounts

After

Save Yourself
From Wasted
Weekly Syncs.

Get AI-Powered
Feedback on
100% of Your
Customers
.

Generate Real-
Time Alerts

on Growth
Opportunities.

Get the Success Story

Eran Burns

Head of Customer Success,
Stoke by Fiverr

Get Case Study

The only platform
that reveals the
potential question

in accounts.

Get Case Study
4.9

Based on G2 Ratings

Here’s what our customers say

Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.

Rich Fatigate - Launch Potato

Rich Fatigate

SVP Sales & partnerships

I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.

Ido david medan, Syte - headshot

Ido David Medan

Director of Customer Success

We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.

Ran Goldshtein - Dealhub

Ran Goldstein

Chief Customer Officer

Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.

Eran Burns Stoke

Eran Burns

Head of Customer Success