True Health Scores Start With Data You Can’t Reach.
But We Can.

Over 70% of leaders feel their Customer Health Score is inaccurate. Do you feel the same? Leverage AI-Powered Scores to tell the true story of your customers’ experience.

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Trusted by Global CS teams who use Staircase AI to grow and retain their customers

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Generate your accounts' true health score, entirely automatically.

Generate AI-powered sentiment, engagement, and health scores of your customers - entirely automatically. Staircase AI helps you analyze 100% of your customers feedback. A true alternative to NPS for post-sales teams.

Zero dependance on CRM perfection

Staircase AI connects directly with your communication sources, removing the dependency in CRM perfection. We Analyze customer emails, calls, tickets, meetings and more, without depending on CS or customer feedback.

Real time visibility on churn risks and opportunities

Customers send signals all the time, but we’re either too busy or optimistic to detect them. Leverage an AI-based approach to score your customer relationships and focus on what needs attention. Staircase AI helps measure sentiment objectively, track real-time risks, stakeholder changes, and crucial events in your customer journey.


Stop running meetings
on questions AI can answer.


  • Discovering inaccurate health scores
  • Listening to long calls
  • Getting very few NPS responses
  • Guessing customers feelings
  • Manual recording
  • Failing to sync internally


Save Yourself From Wasting 4 Hours Every Week.

Get AI-Powered Feedback on 100% of Your Customers.

Generate Real-Time Alerts on Growth Opportunities.

Get the Success Story

Ido Medan David

Director of Customer Success,

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Staircase AI's Sentiment Scores work smoothly.

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Based on G2 Ratings

Here’s what our customers say

Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.

Rich Fatigate - Launch Potato

Rich Fatigate

SVP Sales & partnerships

I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.

Ido david medan, Syte - headshot

Ido David Medan

Director of Customer Success

We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.

Ran Goldshtein - Dealhub

Ran Goldstein

Chief Customer Officer

Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.

Eran Burns Stoke

Eran Burns

Head of Customer Success