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Struggling to sync and get customer feedback?

Leverage AI to reveal new Professional Services opportunities and generate live customer journeys to report on current projects. All that, without asking for any feedback.

Book a demo

Trusted by Global CS teams who use Staircase AI to gain human insights from customer communications.

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Is your project over?
Uncover AI-powered sentiment scores.

Struggling to get customer feedback on your PS projects?
 Use AI to uncover live sentiment, engagement, and health scores. A true alternative to NPS for PS teams.

Track main chatter topics to identify new PS opportunities.


Staircase AI scans all your customer communications and tracks commonly discussed topics. Using this feature, you can identify new PS opportunities.

Main chatter topics

Live customer journey to track and report on your project’s progress.

Staircase AI helps improve cross-department collaboration: see customers’ real-time journey including signals such as stakeholder changes, lifecycle stages, sentiment and more, to help make the right decisions around expansion outreach.

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Stop running meetings
on questions AI can answer.

Before

  • Chase for NPS responses
  • Questioning the CS teams
  • Guessing customers feelings
  • Discovering inaccurate health scores
  • Work hours on creating reports

After

Save Yourself
From Wasted
Weekly Syncs.

Get AI-Powered
Feedback on
100% of Your
Customers
.

Generate Real-
Time Alerts

to Be Truly Proactive.

Integrate quickly with your tech stack

We integrate with the most popular tools you already use, to fit AI seamlessly into your workflow.

Gmail

Communication Channels

Monday

CRM and task management

Intercom

Product analytics

Slack

Communication Channels

Zoom

Video calls

Hubspot

CRM and automation

Salesforce

CRM and task management

Outlook

Communication Channels

Mixpanel

Product analytics

Zendesk

Support platform

S3

Product analytics

Google Cloud

Product analytics

MS teams

Communication Channels

Zoom

Video calls

Salesforce

CRM and task management

Google Cloud

Product analytics

MS teams

Communication Channels

Get the Success Story

Ido Medan David

Director of Customer Success
Syte

Get Case Study

Staircase AI's Sentiment Scores work smoothly.

Get Case Study
4.9

Based on G2 Ratings

Here’s what our customers say

Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.

Rich Fatigate - Launch Potato

Rich Fatigate

SVP Sales & partnerships

I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.

Ido david medan, Syte - headshot

Ido David Medan

Director of Customer Success

We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.

Ran Goldshtein - Dealhub

Ran Goldstein

Chief Customer Officer

Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.

Eran Burns Stoke

Eran Burns

Head of Customer Success