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Leverage AI to reveal new Professional Services opportunities and generate live customer journeys to report on current projects. All that, without asking for any feedback.
Trusted by Global CS teams who use Staircase AI to gain human insights from customer communications.
Struggling to get customer feedback on your PS projects?
Use AI to uncover live sentiment, engagement, and health scores. A true alternative to NPS for PS teams.
Staircase AI scans all your customer communications and tracks commonly discussed topics. Using this feature, you can identify new PS opportunities.
Staircase AI helps improve cross-department collaboration: see customers’ real-time journey including signals such as stakeholder changes, lifecycle stages, sentiment and more, to help make the right decisions around expansion outreach.
We integrate with the most popular tools you already use, to fit AI seamlessly into your workflow.
CRM and task management
CRM and automation
Director of Customer Success
Staircase AI's Sentiment Scores work smoothly.
Based on G2 Ratings
Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.
I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.
Ido David Medan
We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.
Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.