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Over 70% of leaders feel their Customer Health Score is inaccurate. Leverage Customer Analytics and AI-powered scores to tell the true story of your customers’ journey.
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Who is likely to expand now? Which customers are happy now? Stop questioning the team and use AI to uncover live sentiment, engagement and health. Discover expansion opportunities, without asking for any feedback from customers or CS teams.
Staircase AI target network analysis technology uncovers the strentgh of your relationships with customers, and helps you track the right stakeholders within an account.
Staircase AI helps imrpove cross-deparment collaboration - see customers’ real-time journey including signals such as stakeholder changes, lifecycle stages, sentiment and more, to help make the right decisions around expansion outreach.
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Staircase AI saves 25% of our CSMs working time.