Sales Development Representative

Staircase AI, the Customer Intelligence platform for Revenue teams, is an innovative startup helping companies become customer-centric using AI technologies. We are looking for the best and the brightest to join our family. We’re proud of our industry-leading customer intelligence software but we’re even prouder of the people behind it. That’s where you come in!

Responsible for initial sales efforts, lead follow-up and management, the Sales Development Representative will conduct research and engage with prospective clients to uncover prospect needs and qualify sales leads.

Key Responsibilities:

• You will build, manage and grow relationships with inbound and outbound leads to increase our customer base.
• Follow up with marketing leads in a timely and professional manner
• Conduct research to uncover and qualify prospect leads according to Staircase AI’s criteria
• Identify, initiate and nurture business relationships with prospects
• Manage your pipeline to meet monthly, quarterly and annual sales-lead goals
• Engage and provide initial introduction of Staircase AI’s products to diverse, enterprise-class audiences ranging from C-Level to Post-Sales Execs to CSMs
• Collaborate cross-functional across multiple departments

Requirements:

• Minimum of one to two years of experience as a SDR/BDR or with telephone sales
• BA/BS degree preferred but will consider equivalent years of work experience
• SaaS experience is a major plus
• A positive, customer-centric attitude, coach-able
• Excellent written and oral communication skills
• Strong work ethic, goal-oriented, and able to meet sales quota expectations
• Ability to work independently and as part of the Sales team
• Ability to work in a fast-paced environment 
• Self-starter, results-oriented, and independent professional
• Process-driven individual, who can organize and prioritize effectively
• Strong academic background and performance
• Technical expertise and ability to acquire knowledge of new products
• Willing to work flexible hours and time zones