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Business Developer Representative (BDR)

Sales USA, CA

Staircase AI, the Customer Relationship Intelligence platform for Customer Success teams, is an innovative startup helping companies become customer-centric using AI. We are looking for the best and the brightest to join our family.

We’re proud of our industry-leading customer intelligence software but we’re even prouder of the people behind it. That’s where you come in!

Responsible for initial sales efforts, lead follow-up and management, the Business Development Representative will conduct research and engage with prospective clients to uncover prospect needs and qualify sales leads.

Key Responsibilities:

  • You will build, manage and grow relationships with outbound leads to increase our customer base. 
  • Follow up with sales and marketing leads in a timely and professional manner
  • Conduct research to uncover and qualify prospect leads according to Staircase AI criteria
  • Identify, initiate and nurture business relationships with prospects
  • Manage your pipeline to meet monthly, quarterly and annual sales-lead goals
  • Engage and provide initial introduction of Staircase AI’s products to diverse, enterprise-class audiences ranging from C-Level to Post-Sales Execs to CS Managers.
  • Collaborate cross-functional across multiple departments


  • Minimum of one to two years of experience as a SDR/BDR or with telephone sales
  • BA/BS degree preferred but will consider equivalent years of work experience
  • SaaS experience is a major plus
  • A positive, customer-centric attitude, coach-able
  • Excellent written and oral communication skills
  • Strong work ethic, goal-oriented, and able to meet sales quota expectations
  • Ability to work independently and as part of the Sales team
  • Ability to work in a fast-paced environment 
  • Self-starter, results-oriented, and independent professional
  • Process-driven individual, who can organize and prioritize effectively
  • Strong academic background and performance
  • Technical expertise and ability to acquire knowledge of new products
  • Willing to work flexible hours and time zones
Apply now! Send your CV to
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