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Are you passionate about NLP and have experience building and deploying models? We’re a growing early stage startup in the field of Natural Language Processing and we’re on the hunt for a talented data scientist to join our team. We’re looking for someone who has a strong background in NLP, machine learning, and statistics, but don’t worry if you don’t tick all the boxes, if you’re excited about this opportunity, we want to hear from you.
This is a full-time position with competitive compensation and benefits package. If you’re excited about this opportunity and want to work in an exciting startup environment, don’t hesitate, apply now!
Staircase AI is pioneering Customer Relationship Intelligence. Our platform leverages AI to analyze millions of customer interactions and turn them into actionable human insights that are impossible to spot with the naked eye. Companies depend on Staircase AI to cut through the noise, improve their NRR and reduce churn. Staircase AI reveals deep human signals and uncovers customers’ health, sentiment, journey events, risks, and opportunities.
Our focus is on relationship analytics & intelligence to complement product analytics solutions. We use data processing and advanced AI to analyze digital “relationship streams” client-vendor engagements (Such as email, chat, video, phone with minimal dependency on CRM) delivering unprecedented real-time & accurate visibility into complex customer-vendor human relationships. We identify and provide analytics and insights that are key to driving retention and growth (relationships analysis, anomalies, early-warning, and opportunities for revenue expansion) while eliminating manual data logging. Our mission is to help CS teams monitor, scale & develop better human relationships to drive growth and retention.