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How do you communicate your customer relationships to stakeholders?
Relationships are made of many factors and nuances, so can we simply “score” it or is there more to it? How can it be measured? And, even more challenging, how can we communicate metrics about our client relationship to leadership?
Watch Jarred Orr and Kate Neal talk in this 22 minutes session all about actionable tactics to measure business relationships and effectively communicate it internally.
The Full Guide to Customer Success KPIs in 2022