π–π‘πšπ­’𝐬 𝐈𝐍 𝐚𝐧𝐝 𝐰𝐑𝐚𝐭’𝐬 πŽπ”π“ 𝐟𝐨𝐫 πŸπŸŽπŸπŸ’?

The Customer SuccessΒ  landscape is rapidly evolving, with Artificial IntelligenceΒ  at the forefront of this transformation in 2024. But what does this mean for traditional CS metrics and roles?

Watch the on-demand webinar with experts Niclas Ramon Staberg and Kate Neal as they discuss:

  • The shift from old-fashioned measures like NPS
  • Using AI for real-time understanding of customer needs
  • The evolving responsibilities of CSMs in driving revenue growth and profitability
  • and so much more.