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What is the right way to integrate a relationship score into your day-to-day playbooks and customer health scores?
If you’re using an antiquated Customer Health Score mechanism, you want to see this!
Watch Markus Rentsch and Kate Neal in this 22 minute hands-on session about integrating a relationship score into your health score, detailing actionable tactics to build a CS strategy around customer sentiment and engagement trends.
The Full Guide to Customer Success KPIs in 2022