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Staircase AI launches the first ever AI-Responder fueled by Customer Analytics and Intelligence data
Trusted by Global CS teams who use Staircase AI to grow and retain their customers
Use our AI-powered Customer Analytics to instruct the AI-Responder and write the right content, at the right time, in the right context.
The AI-Responder is available and ready to prompt responses wherever you go, based on your account insights. Access it anytime from the insights feed, under specific accounts, or through reports.
Use the AI-Responder as soon as you see a new risk or issue on your account. You will be able to see all your recent insights and tackle all your risks and opportunities, one by one.
Get the Guide: Survey Reveals: The Reality Behind CS Playbooks
Based on G2 Ratings
Staircase is saving 25% of our CSMs working time. They can now get ahead of customer performance and detect at-risk accounts.
Rich Fatigate
I was pleasantly surprised with Staircase’s sentiment score, something that’s always been impossible to track at scale. It helps us to get a birds eye view of our entire customer base.
Ido David Medan
We gain complete visibility into customer touch points, sentiment, and real-time status with Staircase AI, without worrying about constant recording and feedback loops.
Ran Goldstein
Staircase AI is the only platform that helps reveal the potential question in accounts. It’s the fastest in escalating risks and supports uncovering new growth opportunities.
Eran Burns
