background background

Category Archives: Best practices

Featured Scaling customer success
Growth & retention

Rough Economic Waters: Optimizing Customer Success Team Structures

Sivan Michaeli-Roimi
Mar 15, 2023 | 10 min read
Read Article

Latest Articles

All categories
Customer Churn Prediction
Best practices 8 min read
All You Need to Know About Customer Churn Prediction
Sivan Michaeli-Roimi Feb 27, 2023
NPS Formula
Best practices 9 min read
The NPS Formula: The Case For and Against
Ori Entis Feb 20, 2023
Scaling Customer Success
Best practices 12 min read
Do More with Less: Best Practices for Scaling Customer Success in B2B SaaS
Sivan Michaeli-Roimi Feb 07, 2023
A B2B SaaS Guide for Customers Churn Prevention During a Recession
Best practices 15 min read
A B2B SaaS Guide for Customer Churn Prevention 
Sivan Michaeli-Roimi Jan 09, 2023
How to reduce customer churn
Best practices 7 min read
How to Reduce Customer Churn: Top 5 Causes & Best Practices
Sivan Michaeli-Roimi Jan 05, 2023
top advocacy tools 2022
Best practices 7 min read
Top 5 Customer Advocacy Tools for 2023
Sivan Michaeli-Roimi Nov 15, 2022
Best practices 8 min read
How to Effectively Build Your Modern CS Tech Stack
Sivan Michaeli-Roimi Aug 04, 2022
saas customer success
Best practices 6 min read
From One CSM to Another: 5 SaaS Customer Success Pro Tips
Sivan Michaeli-Roimi Mar 17, 2022
Customer Success Tips
Best practices 4 min read
3 Customer Success Tips for Outcome-Driven teams
Sivan Michaeli-Roimi Dec 22, 2021
CAT Background
Fish small

Get your Goggles on
and Try Staircase AI today.

Integrate in 5 minutes, and discover the power of Customer Intelligence

Book a Demo