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Category Archives: Growth & retention

Featured Scaling customer success
Growth & retention

Rough Economic Waters: Optimizing Customer Success Team Structures

Sivan Michaeli-Roimi
Mar 15, 2023 | 10 min read
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Latest Articles

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Scaling customer success
Growth & retention 10 min read
Rough Economic Waters: Optimizing Customer Success Team Structures
Sivan Michaeli-Roimi Mar 15, 2023
Growth & retention 7 min read
Top 13 Customer Success Conferences to Attend in 2023
Sivan Michaeli-Roimi Dec 22, 2022
customer adoption
Growth & retention 7 min read
Customer Adoption: What It Is & How to Improve It
Sivan Michaeli-Roimi Sep 08, 2022
churn analysis
Growth & retention 8 min read
The Ins and Outs of Churn Analysis
Ori Entis Aug 18, 2022
Churn rate vs retention rate
Growth & retention 6 min read
Churn Rate vs Retention Rate: CSMetrics Showdown
Sivan Michaeli-Roimi Aug 11, 2022
Customer journey saas blog
Growth & retention 8 min read
Demystifying The SaaS Customer Journey
Sivan Michaeli-Roimi Jul 21, 2022
Customer journey management
Growth & retention 9 min read
Customer Journey Management: Empowering CS Operations
Sivan Michaeli-Roimi Jul 07, 2022
Relationship score
Growth & retention 8 min read
Customer Relationship Score: The Missing Piece of Relationship Analytics
Sivan Michaeli-Roimi May 05, 2022
Customer churn rate
Growth & retention 6 min read
Customer Churn Rate: Explained
Sivan Michaeli-Roimi Apr 21, 2022
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