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The Customer Success Blog

Stories, best practices and thought leadership to inspire you
towards your next success.

Featured Scaling customer success
Growth & retention

Rough Economic Waters: Optimizing Customer Success Team Structures

Sivan Michaeli-Roimi
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How AI can Improve Customer Experience
Thought leadership 6 min read
How AI can Improve Customer Experience and NRR
Sivan Michaeli-Roimi Feb 24, 2022
Customer Success Tips
Best practices 4 min read
3 Customer Success Tips for Outcome-Driven teams
Sivan Michaeli-Roimi Dec 22, 2021
1 3 4
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