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The Customer Success Blog

Stories, best practices and thought leadership to inspire you
towards your next success.

Thought leadership 7 min read
A Data-Driven Approach to Balancing Your CS Team Workload
Sivan Michaeli-Roimi Sep 27, 2022
Top tools 9 min read
Top 8 Customer Success Software Tools in 2023
Sivan Michaeli-Roimi Sep 21, 2022
Best practices 8 min read
How to Effectively Build Your Modern CS Tech Stack
Sivan Michaeli-Roimi Aug 04, 2022
Top cs leaders to follow
Thought leadership 9 min read
Top Customer Success Voices to Follow on Social Media in 2022
Sivan Michaeli-Roimi Jun 30, 2022
Growth & retention 8 min read
Customer Relationship Score: The Missing Piece of Relationship Analytics
Sivan Michaeli-Roimi May 05, 2022
Growth & retention 6 min read
Customer Success Strategy: Identifying the Blind Spots
Sivan Michaeli-Roimi Mar 24, 2022
Best practices 6 min read
From One CSM to Another: 5 SaaS Customer Success Pro Tips
Sivan Michaeli-Roimi Mar 17, 2022
Evolution of customer success
Thought leadership 8 min read
The Evolution of Customer Success Tools: From CRMs to AI
Sivan Michaeli-Roimi Mar 09, 2022
Thought leadership 6 min read
How AI can Improve Customer Experience and NRR
Sivan Michaeli-Roimi Feb 24, 2022
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